Terms of service

Acceptance of terms

By accessing and using the https://banzai.unicornplatform.page website and services, you agree to comply with and be bound by these Terms of Service.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required and is mandatory to continue providing services

We can irrevocably erase all your personal data if you request us to do that.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us by email: adwebautomation@gmail.com

Commitment Policy

When you sign up for our monthly plan at BanzAI, you are entering into a minimum one-year contract. This ensures that you receive the full benefits of our custom AI-based chatbot services, allowing enough time for proper integration, training, and optimization to meet your business needs.

• Minimum Contract Duration: 12 months


• Initial Satisfaction Guarantee: We offer a full refund if you cancel within the first 28 days. This trial period allows you to experience our services risk-free.


• Non-Refundable After 28 Days: After the initial 28-day trial period, the subscription becomes non-refundable, and you are obligated to fulfill the one-year contract.


• Consistent Billing Cycle: Our pricing is based on a 4-week billing cycle, providing consistent and predictable billing every 28 days.

This commitment allows us to provide the highest level of service and support, ensuring your chatbot is performing optimally and continuously improving to meet your business objectives.

Change of terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website and services after changes have been posted constitutes your acceptance of the new terms.

Cookie Policy

Cookies are small text files sent by the server to the user's device. Cookies perform many functions, for example, they allow to save the settings made by the user, allow the user to move between pages after signing in and, on the whole, make working on a website easier. Here's how we are using cookie files:

а) Identification — cookie files allow website providers to recognise your advice and your Account so they don't have to request your login details and password every time you go to another page;

b) Analytics — cookie files allow us to obtain information about the viewing how many times this or that page was viewed.

The user has the right to set the browser to refuse cookies but this will substantially limit their ability to the Platform.

Use of services

BanzAI specializes in integrating custom AI-based chatbots for company websites. Our services include but are not limited to chatbot integration, and support. We may utilize third-party platforms and services to enhance the chatbot integration process, ensuring the highest quality and performance.

User conduct

You agree not to use the website or services in any manner that could damage, disable, overburden, or impair our servers or networks. You also agree not to attempt to gain unauthorized access to any parts of our website or services, or any other systems or networks connected to our services.

Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and disclose your personal information.

Updated on 13th of July, 2024